TELEHEALTH VISITS:
Phone & Video Consultations are offered nationally and internationally. Private pay rates apply to all non-face-to-face visits.


APPOINTMENT CANCELLATION:
We require a 72-hour notice received during normal business hours (M-F, 9am-5pm) for cancelled or rescheduled visits. If the notice of cancellation is not provided, please understand that we will have to charge the full fee for your missed visit, as providers take time ahead of your visit to prepare.


ELECTRONIC COMMUNICATION:
We utilize email and other electronic communication to support our delivery of high quality care. All electronic communications will become a part of your medical record. Please understand that electronic communication with our office is for administrative purposes only. Clinical questions can only be discussed during appointments. Please be sure to schedule your appointments in advance.
In case of extenuating circumstances, we may offer an email response from one of our clinicians concerning one follow up question. The cost per email (up to 100 words) is $50, which is to be paid in advance.
Please familiarize yourself with the electronic communications consent in our intake package, information about HIPAA and our three-day processing time for any email response.


ROUTINE MEDICATION REFILLS:
Medication refills may be requested electronically using our Refill Request Form. The charge for processing refill requests outside of your appointment is $50, which is to be paid in advance. Note that this may not be applicable to all medication refill requests, as certain medications require lab results and/or an appointment for refill.

 

Please contact our office with any questions.  Thank you!

 

Your My Health 101 Team